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Case of the Month: Soapy Vandalism

Posted by on Mar 1, 2018 in Cases | Comments Off on Case of the Month: Soapy Vandalism

The insured’s late model vehicle was vandalized with a white powder (possibly a cleaning powder or laundry soap) poured into the oil filler opening in the engine. After the vandalism was found, he reportedly drove the vehicle for three days, at which point, it would no longer run. He then turned in a claim to the insurance company for the vandalism damage. GEI was brought in to answer the following questions: 1) Was there damage from a forced entry to the hood or elsewhere? 2) Would we observe the mechanical disassembly and inspect and...

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Case of the Month: Auto Body Damage

Posted by on Feb 1, 2018 in Cases | Comments Off on Case of the Month: Auto Body Damage

The insured owner of a Chevrolet Cruze filed a claim for front and rear damage to his vehicle while parked in a shopping mall. Reportedly it was parked and unattended when it was struck from behind and pushed into a shopping cart storage area. Subsequently, the driver withdrew that claim and submitted a different claim. The second claim reported that he ran over an object that fell from a truck resulting in impacts that caused damage to the vehicle as well as injury to the occupants of the vehicle. GEI was assigned to examine the supplied...

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Case of the Month: Crumbly Concrete

Posted by on Jan 2, 2018 in Cases | Comments Off on Case of the Month: Crumbly Concrete

The homeowner’s kitchen floor seemed to have soft spots. The vinyl flooring was pulled back to reveal “crumbly” concrete. The concrete in the hallway under that same kind of vinyl flooring seemed okay and the concrete garage slab was okay. The client needed to know the cause of the “crumbly” concrete in the kitchen. GEI was assigned to inspect the home to identify and determine the predominant cause and approximate age of the damage observed. Front of residence   Our expert inspected the residence in the presence of...

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Case of the Month – A Recurring Question

Posted by on Dec 8, 2017 in Cases | Comments Off on Case of the Month – A Recurring Question

‘Twas the day after Christmas and we were called by an attorney whose client wanted to sue someone for emotional distress and for disturbing the peace. Her client vaguely described a noisy midnight vehicle collision at his neighbor’s residence. We asked our client what particular question she wanted answered. After a long conversation, we concluded we needed to take the team approach. We assigned an accident reconstructionist, a biomechanist, a general contractor, a chemist, a fire origin and cause expert, a locksmith, a mold expert, an...

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Case of the Month – Auto/Pedestrian Accident

Posted by on Nov 1, 2017 in Cases | Comments Off on Case of the Month – Auto/Pedestrian Accident

Imagine you are driving in stop and go traffic. It is night. You have two other lanes to your right, and a left hand turn lane on your left. Traffic comes to a stop. Then it begins to creep forward and then it stops again. Then it slowly starts rolling again. Then all lanes come to a stop again. You have been patiently waiting to approach the next traffic light, where you will turn left. While all traffic is stopped, you slowly edge into the empty left turn lane, taking care not to pull into the path of an overtaking vehicle already in the...

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Case of the Month – Boxster Valves

Posted by on Oct 1, 2017 in Cases | Comments Off on Case of the Month – Boxster Valves

The claimant’s 2002 Porsche Boxster was rear-ended by the insured. The claimant took it to a shop for repairs, but due to financial issues, no work was done for over a year. When work began, the shop diagnosed engine damage, including possibly bent valves. GEI was assigned to investigate. The vehicle was inspected at the shop in Huntington Beach, California. The Boxster was generally in good condition, except for a year’s worth of accumulated dust. The odometer had nearly 150K miles on it. The damage to the rear of the vehicle from the impact...

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Case of the Month: Swelling Floor Planks

Posted by on Sep 1, 2017 in Cases | Comments Off on Case of the Month: Swelling Floor Planks

The homeowner’s bedroom floor was laid with laminate hardwood tongue-and-groove planks, over a slab-on-grade concrete pad. The flooring was swelling and lifting, presumably because of moisture. GEI was assigned to identify the predominant cause and determine the approximate age of the damage seen. Swelling and “tenting” of flooring in bedroom Our expert visited the property and the homeowner accompanied him on his inspection. The property was a single-family residence of timber framing with a stucco exterior finish and a plaster interior...

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Case of the Month: Road Hazard

Posted by on Aug 1, 2017 in Cases | Comments Off on Case of the Month: Road Hazard

The insured said he “ran over something” in his Nissan Altima and then the engine blew up. There was smoke, but no fire. The last service was two months earlier for an oil change and a coolant flush. GEI was assigned to find out what really happened. The vehicle was inspected at a body shop in Temecula. It was a 2006 model with 81,200 miles on it. Our expert observed a jagged hole in the side of the aluminum engine block and the engine components and the underside of the engine compartment were covered with a fresh, thin coating of oil. He...

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Case of the Month: Diesel Fuel Contamination

Posted by on Jun 30, 2017 in Cases | Comments Off on Case of the Month: Diesel Fuel Contamination

The insured bought a Dodge diesel pickup truck. He was the sixth owner. Three months and 691 miles later the engine would crank but not start. He had it towed to the dealer for service. During the partial disassembly of the engine, the dealer’s mechanic identified a contaminant, such as “black sawdust”, in the fuel injection system. He cleaned what he could and removed and replaced the high-pressure fuel injection pump. He also recommended that the fuel tank be cleaned but this was declined by the insured. The engine was reassembled and the...

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Case of the Month: Hot Shock Light Bulb Examination

Posted by on Jun 1, 2017 in Cases | Comments Off on Case of the Month: Hot Shock Light Bulb Examination

It was a dark morning before sunrise. One car rear-ended another. The allegation was that the lead car was driving with its lights off, so the striking car could not see the lead car until it was too late. GEI was brought in to shed some illumination upon the situation. Our expert inspected the lead vehicle. It sustained major damages from a rear impact. The trunk lid, rear panel and floor, taillight assemblies, rear quarter panels, and rear bumper assembly were heavily damaged. The left and right side taillight assemblies each included three...

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